26 December 2005

Outdated help

I hate it when tech help goes to the trouble of writing out detailed steps, but then some basic menu or link doesn't exist for you to use, so you can't actually follow the steps.
If you can't find the song or album you're looking for, it may not be available for sale. Click the Requests & Feedback button on the home page of the iTunes Music Store to request a song or album that you can't find. Then visit the iTunes Music Store at a later date to see if the song or album is available.
There is no "Requests & Feedback button" and "Support" takes you back to the internet help.

I'm not so naive as to think my request would actually result in Pink's "Feel Good Time" appearing in my lifetime, but it would at least give me some hope. I get the feeling that when the Requests & Feedback button existed (assuming it ever did), they got more requests and feedback than they wanted to deal with.


  1. Sounds like it's good enough for government work, anyway! sorry it was frustrating.

  2. Thanks, CS. Ranting for a bit made me feel better.